FAQ – PORTRAITS

Suggestions for your photo session

  • For kids: Tell them you are going to the beach and “Uncle Beach” (David’s nickname) will be there to take some fun photos. From our experience that approach works better than “you have to smile for the photographer”.
  • Make sure everyone has some water or juice and a bite to eat before the shoot.
  • Use sunscreen on the days before the shoot (face very important).
  • Be ready to have fun!
  • Bring some water and snacks in case the kids need it.
  • If there are any children who don’t walk yet please bring a blanket, towel or sheet (solid color best).
  • A toy to get the small ones attention can be helpful.
  • Bring some clips or hair bands in case it gets windy.
  • Please do not use personal cameras and cell phones during the photo session. Everyone loves to jump behind the photographer and take the same shot. Problem is that the people in front of the cameras will look in different directions instead of the photographers camera.

Anyone under 18 years old has to be accompanied by an adult throughout the duration of the photo session.

Please let us know if anyone in the family has special needs for example: grandma cannot walk on uneven ground, grandpa does not hear very well, Uncle Tom does not like his photos taken, ….. this way we are prepared and can plan accordingly.

 

Booking a portrait photo session and payment

Why would you book us? Our latest testimonials might answer that question: Please check them out here.

How do we book a photo session? Once you decided on the date and time we will set up a contract for you. After you reviewed and approved the contract online we would need a 50% retainer to hold the date (credit card or paypal). The contract includes package information, location, timeline, payment schedule…

When do we pay the balance? The open balance is due on the date of the photo session. We prefer   not to worry about the balance at the photo shoot. You can pay ahead of time or after the photo session.

What payment options are available? Check, paypal, credit card – we are flexible. We do have a secure payment site or you provide the credit card information over the phone.

What are your portrait rates?  We have a minimum of 1 hour. The fee depends on the number of participants and the time needed. Our prices are based on our over 30 year experience in professional photography, equipment, service and quality of our product. 100% guaranteed.

Please use this form for pricing information.

Do you offer discounts? We offer discounts for members of the military or  Kama’aina – permanent residents of Hawaii. (ID required).

Why should I book the session ahead of time? We book “regulars” a year in advance and there is only one sunset a day. Specifically the holiday seasons and summer vacation times get booked fast as well.

Cancellation: Please cancel as soon as possible, but no later than 5 days before the photo session to receive your retainer payment back. If you do not show up for the photo session it is your responsibility to pay the open balance.

 

Timing – photo location – weather

Timing: What time is good for the photo sessions? If you are visiting we suggest to book the photo session rather for the beginning of the trip, then the end. For the best light we offer photo sessions in the morning (8am) or at sunset (around 5/6pm – depending on the time of the year). We know you are on a “vacation schedule”, but especially for sunset sessions it is important that we start on time. Being on location 5 minutes before start time is great (not earlier). If you are delayed please call or text us at 808 938 7321.

Is morning or sunset better for photos? Check out the photos on our site and see what you like better: bright colors in the morning with blue sky or the softer warmer light around sunset. Also important are your family needs: If there are children 3 years and younger morning is often the better choice because of the time difference (up earlier). If your eyes are sensitive you are better off at sunset.

Duration – How long is a photo session? For senior portraits, couple or family photos we do have a minimum of 1 hour to provide quality time.  For groups of 12 or more we would suggest between 1.5 to 2 hours – depending on the size of the group and ages of children. Infants may need more time.

Locations: Where will the photo session take place? We suggest a beach close to your location or if you are at a resort we can photograph on the grounds. We have insurance at all properties. We stay at one location but move around in that area to provide different backgrounds (ocean, green foliage, lava rocks…). The location does not to be locked in when you book us but make sure you are staying in our area (Big Island of Hawaii – Kona coast – west side of the island: Keauhou, Kona, Holualoa, Waikoloa, Puako,…). Check out the locations on our blog. Enter the name in the search window on that site – for example: old airport beach park and click on search

Where exactly do we meet? We will suggest a spot and send directions. If the photo session is at hotel we will check with the event planners if there are any weddings or events going on so we can pick another area on property.

Weather: What happens if it rains?  99% of our photo sessions are on the beach and it hardly ever happens that it rains. If it rains we would try to re-schedule or change to a different location. If for some reason we cannot do the photo session due to the weather situation we will refund the retainer payment.

Travel fee: There are no fees within the Kohala Coast-Waikola-Kona-Keauhou-Captain Cook area. For photo sessions in Hilo or other islands we only accept all day bookings for weddings. Travel cost include airfare, car rental, fuel, hotel, parking.

 

Outfit – props – styling

Props: If there is something that you would like to include in some of the photos share it with us ahead of time so we can bring the equipment that works best for that purpose. A prop can be a favorite baseball jersey, Santa hats, guitar, funny sunglasses for everyone, baby shoes for the unborn baby… – anything that makes sense to your family or the occasion. Leis are also available at a lot of stores (like Target in Kona, Costco, Safeway or KTA…) or check with the concierge at your resort.

Outfit: Most important is that everyone feels comfortable in the clothes and has tried them on ahead of time. Especially if you just bought a new outfit or if it was not worn in a while. Tops with short sleeves and skirts/shorts that are knee length (or longer) are often the better choice – keep in mind you will be sitting down, move around…Skirts or dresses should flare out to be comfortable and to provide coverage when sitting down. Be aware of any straps that could show, tattoos you want to cover…It often helps to check out photos on the website to see what kind of outfits you like. Or look on your own family photos from the past.

If you are looking for classic Aloha wear we would suggest to check out Reyn Spooner.

Style: Keep in mind that the latest styling trend is great now but it might look different in 10 years and you do not enjoy the photo as much anymore (everyone knows how the 70ies and 80ies looked like). You can’t go wrong with a more simple and “classic” style. It’s about “faces” not fashion.

Color and pattern: We want to draw the attention in the photo to your faces and the beautiful Hawaiian background – avoid the distractions of busy patterns, stripes, polka dot, logos, very vibrant colors.  One color or color scheme is a good choice (for example: different shades of blue for the tops and khaki on the bottom…). If only one in the family wears a different bright color or white, that person will stand out and dominate the photo. If you choose different styles of shirts, skirts or dresses but the same color scheme it looks more casual. It does not need to be a 100% matching.

Can we change our outfit? Yes, for senior portrait or engagement session. Please bring a big towel in case there is no bathroom/changing area close by. For family photos we do not recommend it.

Back up outfit: We usually have fun on the beach and sometimes our clients like to get wet or sand on there clothes. Have a backup outfit in the car– just in case.

Accessories:  Stay away from big jewelry, loud colors on nails and lips, big hats,…. In general simplicity is the best as it is about you and the Hawaiian background.

Bringing cameras and phones: Please do not use personal cameras and cell phones during the photo session. Everyone loves to jump behind the photographer and take the same great shot. The problem is that the people in front of the cameras will look in different directions instead of the photographers camera. I am sure your family wants to have the best possible photos. Therefore it is a big help if the photographer is the only one taking the photos. It will also save you a lot of time as well, getting the perfect shot right away.

Photo list: For family photos with 10 or more participants we suggest to come up with a short photo list of any groupings and combinations of photos you like (grandparents with grandkids, each individual family, ….) We will provide suggestions and guidelines to help. Please assign someone in the group to be in charge of the list. This way everything will run smoothly and no photos are missed.

Glasses: Should I wear my glasses?  If no one would recognize you without glasses, you want to wear glasses – however, the glare on glasses can detract from your eyes in photos. You can have your lenses removed from your frames, ask your eye doctor to loan you a pair of similar frames, or you can also visit an inexpensive company online and buy a suitable pair of duplicate frames.

For those who wear transition/adaptive lenses we highly recommend to bring a pair of “regular” glasses that don’t darken in the bright light. (If you don’t have regular ones you can buy cheap over the counter ones that you can use during the photo session). This way the eyes and facial expression are visible and the dark glasses won’t “stand out”.

Hair and Makeup: Be ready to put your hair up or pull it together in case of upcoming wind. Bring bobby pins, hair clips, headbands or any other favorite accessories. Haircuts should be done 1-2 weeks before the photo session. Makeup should be light, simple and match your skin tone. If you don’t normally wear makeup you might want a bit of powder or lip gloss.  Keep the lips moisturized. Most important – you feel comfortable and good. If you tend to have oily skin/shiny spots on the face get some blotching paper at your drug store. It absorbs excess facial oil and you can use it in between.

 

Photo specifics and technical questions

Viewing your photos – turnaround time: How long does it take to see the photos? We post photos on our blog within 24 hours of your photo session. Password protection available on request. Within 7-10 days you will receive a unique password protected link to your own photo website where all edited images are posted. We do not provide “handover of memory cards” or 24 hour rush service. We do not want to compromise quality for fast processing. You can share the photos with everyone you like. Just forward them the link and the password.

Digital file format: What are digital negatives/files? If your package includes digital files you will receive a link (through email) to download individual jpg files directly to your computer. This is the most common format for photos used by all photo labs and readable by all computers and mobile devices. Everyone in the family can see and download photos at their convenience within a certain time frame.

Printing your own photos: Can I print photos myself? Yes, the jpg files are full size, high resolution images. There is no logo/watermark or text on the images. You will also receive a photo release that allows you to print your own photos, enlargements, holiday cards…. at the photo lab of your choice. The photos cannot be used commercially (newspaper ad, …) without our permission (photo credit needs to be provided, no exceptions).

Ordering and printing photos: Can I or family members and friends order professional photos? Yes, you can place the order on your private photo website or email us directly. All photos will go individually through quality control and are printed by a professional photo lab.

Low resolution warning when trying to get photos printed: Make sure that you download the images you received from us to your computer (They are all high resolution, full size images that can be printed and enlarged). If they are downloaded on the mobile phone or tablet, the photos often get resized/compressed and that causes the low resolution warning. If downloading to your computer does not change contact your photo lab and ask them if there is a setting on their site that might resize them during the upload.

Cropping your photos: If you want to crop your photos (for example change a 8×12 format to a 8×10 size) and something gets cut off in the photo contact us  and we can check if the cropping would work with the original image file. Please contact us through email davido@hawaiiphotoman.com and provide image number and the photo size you need.

Photographer and equipment: Who is my photographer and what equipment is used? David O. Baldwin is your photographer – he is the owner of this company and a 100% full time professional. We shoot mostly with a Canon EOS-1D X and a 6D. Our professional lenses include wide angel, fixed prime lenses as well as telephoto lens (zoom). Our equipment also includes flashes, reflectors and additional equipment if needed. We do carry liability and equipment insurance.

What are candid photos? Candids show everyone engaged or interacting with each other not looking at the camera.  Talking to each other, having fun, playing, joking, throing rocks, …. allows us to capture the dynamic, connections and emotions in the family and it often looks more natural than the stand still –  “cheese” smiles. We provide a mix of portrait and candid photography. To get a good selection of candid shots we would suggest to add 30 minutes to your photo session.

Post-processing/editing: What kind of photo editing is included? Your package includes basic post-processing. That means we sort out photos with not flattering expressions. We also adjust exposure, basic cropping, sort your photos and put them in separate folders/categories for easy review. Once finished the photos are uploaded to your protected personal photo site. Any personal photoshop is an additional charge.

Photoshop: We can remove blemishes, shine on face, take glare off glasses, touch up lines around the eyes … As this all takes time but varies in complexity we charge custom photoshop work based on the hourly rate of $ 75. If it only takes us 12 minutes to touch up your photo we will only charge you for 12 minutes. Before you request photoshop work we suggest that you go through the photos and pick your absolute favorites.

Watermark/Text on the photos: Will my photos say the photographers name on it or their logo? No, the final images that you download will have no watermark, text or logo on them. You only see the name on the photos posted online.

My login is not working (anymore)? Please close your browser and re-open, try to use the link and password we provided again. For a personal password you set up you can choose to “reset” it. If you still cannot access them please email us. davido@hawaiiphotoman.com

Why can I not access my photos anymore? The photos will be online for 30 days after publishing and we will send you a reminder before the time is over as well. Your photos can be posted longer for an additional $ 30 per month. The reason why they are not online “forever” is, that photos take up storage space and the more we have, the more it costs us to keep them posted online.

How long do you keep my photos stored? We guarantee to have your photos stored for 6 months.

 

FAQ – WEDDINGS

Our most important rules:)

  • Put sunscreen on the days before the photo session  – especially the face.
  • Everyone should eat and drink something the day of the wedding – especially the bride:)  No big meals, just finger food up to last minute.
  • Have someone carry a pouch with essentials you might need (tissues, mints, blotching paper, make up…)
  • Delegate someone in charge of the photo list that know “who is who”.
  • Practice bustling your wedding dress if it has a train.
  • Do a “dry run” with the flower girls and ring bearer so the know where to go and what to do.
  • Be ready to have a great time!

 

Booking your wedding photography and payment

Why should you book us? Our latest testimonials might answer that question: Please check them out here.

Do you meet us before the wedding ? We know most of the locations on the island and there is no need for us to check it out or be part of the rehearsal. We would love to have a phone conversation before the wedding to go over the schedule, requests, photo vision….Or optional facetime or skype.

What are your rates? Do you offer discounts? We do have a minimum of 1 hour (for a wedding with “just” the bride and groom”). On weekends and special dates and holidays a 2 or 3 hour minimum may apply. Our prices are based on our over 25 year experience in professional photography, equipment, service and quality of our product. We do offer special credit for active members of the military and for Kama’aina.

Please fill out this form so we can check availability and provide a quote.

How do we book a photo session? If you are planning your wedding with a coordinator at a resort they will handle the payment.If you book us directly let us know the date, time and location we will set up a contract for you. After you reviewed and approved the contract online we would need a 50% retainer to hold the date. The open balance is due on the date of the wedding. The contract includes package information, location, timeline, payment schedule…The open balance is due on the date of the photo session. We do not want you or us worry about the balance at the shoot. You can pay ahead of time or after the photo session.

What payment options are available? Check, paypal, all credit card – we are flexible. We do have a secure payment site or you provide the credit card information over the phone. If you want to have smaller payments that is also possible.

Cancellation: Please cancel as soon as possible, but no later than 30 days before your wedding to receive your retainer payment back. If you do not show up for the photo session it is still your responsibility to pay the open balance.

 

Photo location – timing – weather

Duration: How many hours should we plan for photos? It depends on the location/s, what coverage you like (getting ready – reception or just ceremony and family photos) and how big the wedding party and whole group is.….. We can help you and make suggestions for a photo list. We don’t like to rush you our your guest. We only charge by the minute for overtime at the same rate.

Regarding timing: the best time is in the morning around 8am or late afternoon/sunset. As getting hair and make up done early in the morning might be difficult we suggest late afternoon/sunset. If sunset photos are important for you 20 minutes before and after sunset should be reserved for the 2 of you only. We usually calculate backwards from the sunset time.  Photos with wedding party and family are taken right after the ceremony/signing.

Location: Where will the photo session take place? We suggest a beach close to your location or if you are at a resort we photograph on the grounds. We stay at one location but move around in that area to provide different backgrounds (ocean, green foliage, lava rocks…). Most of the public beaches require a beach permit for weddings and we can help with that.

Where do they photos start? We will discuss that a day or so before. Either getting ready photos in the brides dressing room or ceremony site.

Weather: What happens if it rains? 99% of our photo sessions are on the beach and it hardly ever happens that it rains. If it happens we would try to re-schedule or change to a different location. If for some reason we cannot do the photo session due to the weather situation we will refund the retainer payment.

Travel fee: Are there any travel fees? There are no fees from the Kohala Coast to Place of refuge “Pu’uhonua o Honaunau National Historical Park. For photo sessions in Hilo or other islands we only accept all day bookings for weddings. Travel cost include airfare, car rental, fuel, hotel, parking.

 

 

Styling-preparations-props

What to wear: It can be hot and also humid in Hawaii. For the groom we suggest a nice shirt and slacks. If he decides to wear a suit, don’t put the jacket on until right before the ceremony. For the brides – a veil is beautiful but can sometimes be tricky with the wind (especially if it keeps blowing in your face). If you have a train – make sure your bridesmaids or mom practices the bustling.

Prepare the kids: If there are young flower girls or ring bearer in your wedding party we suggest to practice with them ahead of time wearing the wedding outfits.

Ideas: If you see images in magazines feel free to email us those ideas before the photo session.  Up to a dozen is plenty. Let us know how you feel about photography, what moves you to provide as much insight into who you are and your expectations.

Props and special wedding items: If there is something that you would like to include in some of the photos share it with us ahead of time so we can bring the equipment that works best for that purpose. A prop can be a sign “just married” sign, grandma’s necklace, “bride and groom” slippers, picture frame….

Accessories:  Stay away from big jewelry, loud colors on nails and lips, big hats,…. In general simplicity is the best as it is about you.

Bringing cameras and phones: Please do not use personal cameras and cell phones during the photo session. Everyone loves to jump behind the photographer and take the same shot. Problem is that the people in front of the cameras will look in different directions instead of the photographers camera. I am sure your family and friends want you to have the best possible photos. Therefore it is a big help if the photographer is the only one taking the photos. It will also save you a lot of time as well, getting the perfect shot right away.

Photo list: If you have family and friends joining you we suggest to come up with a photo list of those important shots. We will provide suggestions and guidelines to help. Please assign someone who knows “everyone” to be in charge of the list on your wedding day. This will help the photographer and everything will run smoothly.

Glasses: Should I wear my glasses?  If no one would recognize you without glasses, you want to wear glasses – however, the glare on glasses can detract from your eyes in photos. You can have your lenses removed from your frames, ask your eye doctor to loan you a pair of similar frames, or you can also visit an inexpensive company online and buy a suitable pair of duplicate frames. 

What about adaptive lenses/glasses: For those who wear transition/adaptive lenses we highly recommend to bring a pair of “regular” glasses that don’t darken in the bright light. (If you don’t have regular ones you can buy cheap over the counter ones that you can use during the photo session). This way the eyes and facial expression are visible and the dark glasses won’t “stand out”.

 Hair and Makeup: From a photographers view the best is not to have any hair in the face or cover an eye. It is hard to photograph the whole face. Also consider that it could be windy if the wedding is on the beach (put it up and in the back). Makeup should be light, simple and match your skin tone. If you don’t normally wear makeup you might want a bit of powder or lip gloss. Keep the lips moisturized. Avoid anything shiny on forehead, nose and cheeks and no glitter. We do recommend to consult a professional for hair and makeup ahead of time. Most important – you feel comfortable and good and not completely out of place.

Skin: If you tend to have oily skin/shiny spots on the face get some blotching paper at your drug store. It absorbs excess facial oil and you can use it in between. Have one of your bridesmaids carry them for you. And it is always good if the best man carries a handkerchief for the groom if he gets hot.If you are alone David will carry it for you.

 

Photo specifics and technical questions

Viewing your photos – turnaround time: How long does it take to see the photos? We post sample photos on our blog within 24 hours of your photo session. Password protection available on request. Within 7-14 days you will receive a unique password protected link to your own photo website where all edited images are posted. You can share the photos with everyone you like. Just forward them the link and the password. We do not provide “handover of memory cards”.

Digital file format: What are digital negatives/files? If your package includes digital files you will receive a link (through email) to download individual jpg files directly to your computer. This is the most common format for photos used by all photo labs and readable by all computers and mobile devices. Everyone in the family can see and download photos at their convenience within a certain time frame.

Printing your own photos: Can I print photos myself? Yes, the jpg files are full size, high resolution images. There is no logo/watermark or text on the images. You will also receive a photo release that allows you to print your own photos, enlargements, holiday cards…. at the photo lab of your choice. The photos cannot be used commercially (newspaper ad, …) without our permission (photo credit needs to be provided, no exceptions).

Ordering and printing photos: Can I or family members and friends order professional photos? Yes, you can place the order on your private photo website or email us directly. All photos will go individually through quality control and are printed by a professional photo lab.

Low resolution warning when trying to get photos printed: Make sure that you download the images you received from us to your computer (They are all high resolution, full size images that can be printed and enlarged). If they are downloaded on the mobile phone or tablet, the photos often get resized/compressed and that causes the low resolution warning. If downloading to your computer does not change contact your photo lab and ask them if there is a setting on their site that might resize them during the upload.

Cropping your photos: If you want to crop your photos (for example change a 8×12 format to a 8×10 size) and something gets cut off in the photo contact us  and we can check if the cropping would work with the original image file. Please contact us through email davido@hawaiiphotoman.com and provide image number and the photo size you need.

Photographer and equipment: Who is my photographer and what equipment is used? David O. Baldwin is your photographer – he is the owner of this company and a 100% full time professional. We shoot with a Canon EOS-1D X and a 6D. Our professional lenses include wide angel, fixed prime lenses as well as telephoto lens (zoom). Our equipment also includes flashes, reflectors and additional equipment if needed. We do carry liability, equipment and malpractice insurance.

What are candid photos? Candids show everyone engaged or interacting with each other not looking at the camera.  Talking to each other, having fun, ….allows us to capture the dynamic, connections and emotions of the couple, with family and friends….  and it often looks more natural than the stand still –  “cheese” smiles. We provide a mix of portrait and candid photography. To get a good selection of candid shots we would suggest to add 30 minutes to your photo session.

Post-processing/editing: What kind of photo editing is included? Your package includes basic post-processing. That means we sort out photos with not flattering expressions. We also adjust exposure, basic cropping, sort your photos and put them in separate folders/categories for easy review. Once finished the photos are uploaded to your protected personal photo site. Any personal photoshop is an additional charge.

Photoshop: We can remove blemishes, shine on face, take glare off glasses, touch up lines around the eyes, whiten teeth … As this all takes time but varies in complexity we charge custom photoshop work based on the hourly rate of $ 75. If it only takes us 12 minutes to touch up your photo we will only charge you for 12 minutes. Before you request photoshop work we suggest that you go through the photos and pick your absolute favorites.

Watermark/Text on the photos:  Will my photos say the photographers name on it or their logo? No, the final images that you download will have no watermark, text or logo on them. You only see the name on the photos posted online.

My login is not working (anymore)? Please close your browser and re-open, try to use the link and password we provided again. For a personal password you set up you can choose to “reset” it. If you still cannot access them please email us davido@hawaiiphotoman.com

Why can I not access my photos anymore? The photos will be online for 30 days after publishing and we will send you a reminder before the time is over as well. Your photos can be posted longer for an additional $ 30 per month. The reason why they are not online “forever” is, that photos take up storage space and the more we have, the more it costs us to keep them posted online.

How long do you keep my photos stored: We guarantee to have your photos stored for 1 year.

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